Cancellation & Refund Policy
Last updated: 31 July 2026
We understand plans change. This policy explains how cancellations, no-shows, and refunds work for bookings made directly with Way Inns.
- More than 48 hours before check-in (12:00 PM on the arrival date): full refund.
- 24–48 hours before check-in: one night's tariff is retained; the rest is refunded.
- Less than 24 hours before check-in, or no-show: no refund.
1. How to cancel
To cancel or amend a booking, contact us by phone or email with your name and payment reference:
Your cancellation takes effect from the time we receive your request.
2. Refund amounts
- Full refund if you cancel more than 48 hours before the check-in time.
- Partial refund (total less one night's tariff) if you cancel between 24 and 48 hours before check-in.
- No refund for cancellations within 24 hours of check-in or for no-shows.
- Non-refundable payment-gateway charges, where applicable, may be deducted from any refund.
3. Refund method & timeline
- Approved refunds are issued to your original payment method via Razorpay.
- Refunds are typically processed within 5–7 business days, after which your bank or card issuer may take additional time to credit your account.
4. Early departure
If you check out earlier than your booked departure date, nights already commenced are non-refundable. Any refund for remaining nights is at the hotel's discretion.
5. Modifications
Date or room changes are subject to availability and any difference in tariff. We will do our best to accommodate changes made outside the cancellation windows above.
6. Force majeure
In cases beyond reasonable control (natural events, government orders, or similar), we will work with you in good faith on a credit or refund.
See also our Terms of Service and
Privacy Policy.
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